Plain-language summary: We collect only the information necessary to run your account and process your orders. We do not sell your data. We do not use it for advertising. This policy explains everything in detail.
Adriatic Containers is a commercial enterprise headquartered in Bar, Montenegro, engaged in the sale, preparation, and international shipping of foldable modular containers and ISO maritime shipping containers. Our primary market is business-to-business (B2B) and business-to-consumer (B2C) sales across Europe, the Middle East, and North Africa.
This website — adriatic-containers.com — is operated by Adriatic Containers. The website was designed and developed by CMC Agency (cmc-agency.me), an independent web design and development agency based in Montenegro, acting as a data processor on our behalf for the purpose of website maintenance and technical support.
The website is hosted on servers operated by Hostinger International Ltd., a web hosting provider. Hostinger acts as a sub-processor responsible for the physical and logical security of the servers on which your data is stored. Their infrastructure is certified to ISO/IEC 27001:2013 standards.
For all privacy-related enquiries:
Adriatic Containers
Port Zone, Bar, 85000
Montenegro
Email: privacy@adriatic-containers.com
Phone: +382 63 43 75 78
This Privacy Policy applies to all personal data collected, processed, or stored by Adriatic Containers through the following channels and activities:
This policy does not apply to third-party websites, platforms, or services that may be linked from our website. Those parties operate their own independent privacy policies and we have no responsibility for their practices.
By using our website or providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.
We collect only the minimum personal data necessary for the purposes described in this policy.
We collect data that you actively provide when you register for an account, complete the checkout process, fill in a contact or quote request form, send us an email or WhatsApp message, call our telephone line, sign up for our affiliate programme, or enter a referral code on a product page.
When you access our website, certain technical data is collected automatically by our web server. This includes your IP address, browser information, and pages visited. This data is primarily used for security monitoring, server performance optimisation, and understanding how visitors use our website.
Our website uses cookies — small text files stored on your device — to maintain your session, remember your language preference (via WPML), and remember your cart. For full details on cookies, see Section 10.
Under the GDPR and applicable data protection legislation, every processing activity requires a valid legal basis. The table below sets out the legal basis for each category of processing we undertake:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your customer account | Contract performance |
| Processing and fulfilling your order | Contract performance |
| Handling payment transactions | Contract performance |
| Arranging shipping and delivery | Contract performance |
| Issuing invoices and managing refunds | Contract performance / Legal obligation |
| Responding to your enquiries and support requests | Legitimate interest / Contract |
| Sending transactional emails (order confirmation, tracking, refunds) | Contract performance |
| Managing the batch ordering system and notifying price changes | Contract performance |
| Operating the affiliate and referral programme | Contract performance / Legitimate interest |
| Fraud prevention and security monitoring | Legitimate interest / Legal obligation |
| Compliance with tax, accounting, and customs obligations | Legal obligation |
| Improving our website and services | Legitimate interest |
| Anonymised analytics on website usage | Legitimate interest |
| Retaining records for dispute resolution | Legitimate interest / Legal obligation |
We do not process your personal data on the basis of consent for any of the primary uses described above. If we were to introduce consent-based processing such as optional marketing newsletters, we would update this policy and request your explicit opt-in at that time.
Your name, email address, and password hash are used to create and maintain your customer account. Your account allows you to view order history, track deliveries, manage your delivery address, and access your affiliate dashboard.
When you place an order, we use your contact and address details to prepare your container, coordinate with logistics partners, arrange customs documentation where applicable, and ensure delivery to the correct address. Your order data is retained for accounting and legal compliance purposes.
If you participate in our batch pre-order system, we send you automated emails for relevant events: price tier changes and refund notifications, batch threshold confirmations, batch closure notifications, dispatch confirmations, and delivery notifications. These communications are strictly transactional and are not marketing in nature.
When you contact us with a question, complaint, or request, we use the information you provide and your existing account/order data to respond to and resolve your enquiry. Records of support interactions are retained for quality assurance and dispute resolution.
If you participate in our referral programme, we use your account data to generate and track your unique referral code, attribute referred orders to your account, calculate commission earnings, and process commission payouts.
We are required by law to maintain records related to financial transactions, including invoices, payment records, and international shipping documentation. These records are retained for the periods required by Montenegrin law and the laws of the countries to which we export.
Technical data including IP addresses and access logs are used to detect and prevent fraudulent activity, unauthorised access attempts, and abuse of our website and services.
Aggregated, anonymised usage data may be used to understand which pages and features are most used, to identify technical issues, and to improve the overall customer experience on our website.
We do not sell, rent, or trade your personal data. We share data only where necessary to deliver our services, comply with legal obligations, or protect our legitimate interests.
To arrange delivery, we share your name, delivery address, contact phone number, and order details with our logistics and freight partners. These parties receive only the data necessary to complete your delivery.
Payment transactions are processed by certified third-party payment processors. We do not store your full card details. Payment processors receive the transaction amount, currency, and sufficient identifying information to process the payment and detect fraud.
Our website is hosted by Hostinger International Ltd. As our hosting provider, Hostinger stores all data held on our website's servers, including your account data and order records. Hostinger operates under a Data Processing Agreement with us and processes data solely on our instructions.
CMC Agency (cmc-agency.me), our website development partner, may access website data in the course of technical maintenance, bug fixing, or feature development. Access is strictly limited, conducted under confidentiality obligations, and performed only as necessary.
We may share financial records with our accountants and legal advisors in Montenegro for tax compliance, financial auditing, and legal advice. These parties are bound by professional confidentiality obligations.
For international shipments, we are legally required to submit export and import documentation to the relevant customs authorities. This may include your name, address, and the contents and value of the shipment.
We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the safety or rights of our customers, staff, or the public.
We do not share your data with advertising networks, data brokers, social media platforms for advertising purposes, or any third party for their own commercial use.
Adriatic Containers is based in Montenegro. Montenegro has been granted an adequacy decision by the European Commission, meaning that transfers of personal data from the EEA to Montenegro are considered to provide an adequate level of protection equivalent to that offered within the EU.
Hostinger stores data on servers located in the European Union (Lithuania). Data stored on Hostinger's infrastructure therefore remains within the EEA and benefits from full GDPR protection.
In the course of arranging international deliveries, certain data (primarily delivery address and contact details) will necessarily be transmitted to logistics partners and customs authorities in the destination country. Such transfers are necessary for the performance of your contract.
Where we engage any other sub-processors outside of Montenegro and the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
| Category of Data | Retention Period | Reason |
|---|---|---|
| Customer account data | Duration of account + 3 years after closure | Dispute resolution, account recovery |
| Order and transaction records | 10 years | Tax and accounting legal obligations |
| Invoice records | 10 years | Legal obligation |
| Shipping and customs documentation | 10 years | Legal obligation / export compliance |
| Customer support correspondence | 3 years | Dispute resolution |
| Contact form / quote request data | 2 years | Legitimate interest |
| Affiliate programme records | 5 years after last activity | Financial records, commission disputes |
| Server access logs (IP addresses) | 90 days | Security monitoring |
| Cookie data (functional) | Session or up to 12 months | Website functionality |
| Anonymised analytics data | Indefinite | Service improvement (no personal data retained) |
When personal data is no longer required, it is securely deleted or anonymised. You may request early deletion of your personal data at any time (see Section 13). However, we may be required to retain certain data for longer periods to comply with legal obligations.
Our website uses cookies to function correctly. A cookie is a small text file stored on your device when you visit our website. Cookies allow the website to recognise your browser, maintain your session, and remember your preferences.
| Cookie | Purpose | Duration | Essential? |
|---|---|---|---|
| WordPress session cookie | Keeps you logged in to your account | Session / 2 weeks | Yes |
| WooCommerce cart cookie | Maintains your shopping cart contents | Session / 2 days | Yes |
| WooCommerce session cookie | Stores session data for checkout | Session | Yes |
| CSRF / nonce tokens | Prevents cross-site request forgery attacks | Session | Yes |
| WPML language cookie | Stores your preferred language — no personal data | Session / 1 year | Yes |
| Affiliate referral cookie | Tracks referral code for commission attribution | 30 days | No (functional) |
| Cookie consent preference | Remembers whether you have accepted or declined cookies | 12 months | Yes |
| _ac_vid | First-party analytics — anonymous visitor identifier (random ID, no personal data) | 365 days | No (analytics) |
| _ac_sid | First-party analytics — current session identifier (random ID, no personal data) | Session | No (analytics) |
| _ac_utms | First-party analytics — first-touch UTM campaign attribution (source/medium/campaign label only) | 30 days | No (analytics) |
Our website uses WPML (WordPress Multilingual Plugin) to serve content in multiple languages. WPML sets a cookie to store your language preference (e.g. "en", "fr", "de"). This cookie contains only a language code and no personal identifying information.
Our website does not load third-party advertising cookies, social media tracking pixels, or cross-site behavioural tracking technologies. If we embed third-party content such as a Google Maps iframe, that provider may set its own cookies in accordance with their privacy policy.
You can control and delete cookies through your browser settings. Please note that blocking essential cookies will prevent our website from functioning correctly — you will be unable to log in, place orders, or maintain a shopping cart. Blocking the WPML cookie means the website may not remember your language preference between visits.
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
If you discover or suspect any security vulnerability or potential data breach, please report it immediately to privacy@adriatic-containers.com.
Our website and services are intended exclusively for adults aged 18 or over. We do not knowingly collect personal data from children under the age of 18. Our products are industrial goods intended for commercial and professional use.
If we become aware that we have inadvertently collected personal data from a person under the age of 18, we will take immediate steps to delete that data. If you believe we may have collected data from a minor, please contact us at privacy@adriatic-containers.com.
Depending on your country of residence, you may have specific legal rights regarding your personal data. We honour these rights for all our customers regardless of location.
| Right | What It Means |
|---|---|
| Right of Access | You may request a copy of all personal data we hold about you. We will respond within 30 days. |
| Right to Rectification | If any of your data is inaccurate or incomplete, you may request correction. You can also update most data directly through your account settings. |
| Right to Erasure | You may request deletion of your personal data where there is no legal basis for retaining it. We may be legally required to retain certain records regardless. |
| Right to Restrict Processing | You may request that we stop actively processing your data while we verify its accuracy or assess the basis for processing. |
| Right to Data Portability | You may request a copy of your data in a structured, machine-readable format so that you can transfer it to another provider. |
| Right to Object | You may object to processing based on our legitimate interests. We will cease such processing unless we demonstrate compelling legitimate grounds. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw it at any time. Withdrawal will not affect the lawfulness of processing prior to withdrawal. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with your national data protection authority if you believe we have not handled your data lawfully. |
To exercise any of the above rights, please submit a written request to privacy@adriatic-containers.com with the subject line "Data Subject Request". Include your full name, the email address associated with your account, and a description of the right you wish to exercise. We will respond within 30 calendar days. We will not charge a fee for standard requests.
Montenegro has received an adequacy decision from the European Commission under Article 45 of the GDPR. Transfers of your personal data from the EU/EEA to Adriatic Containers in Montenegro are therefore permitted without additional safeguards.
You have the right to lodge a complaint with the supervisory authority in your Member State of habitual residence, place of work, or place of an alleged infringement. You may also contact the Montenegrin data protection authority:
Agency for Personal Data Protection and Free Access to Information
Kakaricka gora bb, 81000 Podgorica, Montenegro
Website: www.azlp.me
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you. All decisions relating to your account, orders, or customer relationship involve human oversight.
Our website may contain links to third-party websites or services. When you click on these links, you leave our website and your interaction is governed by the privacy policy of that third party. We have no control over the privacy practices of third-party websites.
Our website integrates with the following third-party services in the course of normal operation:
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or operational requirements. When we make changes, we will update the "Last Updated" date at the top of this page and, where the changes are material, notify registered customers by email.
We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after the publication of a revised policy constitutes your acknowledgement of the changes.
If you wish to access a previous version of this Privacy Policy, you may request it by contacting us at privacy@adriatic-containers.com.
If you have any questions, concerns, or requests relating to this Privacy Policy or our data processing practices, please contact us:
Adriatic Containers — Data Controller
Port Zone, Bar, 85000
Montenegro
Email: privacy@adriatic-containers.com
Phone: +382 63 43 75 78
Business hours: Monday–Friday, 08:00–18:00 CET
This website was developed by CMC Agency (cmc-agency.me), acting as a data processor under a written data processing agreement. CMC Agency does not independently control or use your personal data.
This website is hosted by Hostinger International Ltd., acting as a sub-processor with server infrastructure located in the European Union, operating in compliance with GDPR.
© 2026 Adriatic Containers · Terms of Service
